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"We were very satisfied with all phases of the purchase and installation of our two new systems. The price was competitive and we appreciated the fact that Waychoff's did not attempt to markup Bryant's extended warranty as our previous company had done. We were also impressed that Waychoff's quote included modifications of the previous installation that might have added to the problems we had with our previous system. The installation was done on schedule as promised and the technicians were all excellent at their work and respectful of our property."
A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.

NorthPort Heating and Air Conditioning is a family owned and run Heating and A/C repair and maintenance and company located in Jacksonville, Florida. Our workers are recognized as Air Conditioning repair specialists, Indoor Air Quality Specialists, and Air System and Air Venting Cleaning Technicians. We understand that an entirely useful heating and a/c system to include the maintenance and cleaning the systems to assure ideal efficiency and sturdiness of the air systems in your home or business. Because of that, our air conditioner repair work service experts are easily offered 24 Hr a day, 7 days a week, 365 days a year. Accredited Florida Licensed Professional: #CMC 1250039.
Did you know that a clogged dryer vent not only means your clothes will take too long to dry, but it’s costing you money? At a rate of $0.15 per kWh, every 40 minute drying cycle of a 5000 watt dryer costs $0.50! The lint that accumulates in the ventilation system not only reduces your dryer’s efficiency, but is also highly combustible.  A clogged dryer vent costs you money in energy efficiency and is a serious fire hazard.  Our dryer vent cleaning service is a cost effective way to eliminate the unnecessary expense of extended drying times and keep your family safe from the risk of fire.
There is some disagreement within the industry about the best method for cleaning air ducts.  The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach.  We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians.  However, our focus has always been on high quality residential service.  The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines.  Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings.  The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.
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