i called in and spoke to paula who said 6 weeks to get an appointment. i asked what cleaners they use to sanatize and deoderize. she said she was the only one there and didnt know. i explained i have severe allergies and she said someone would call me and let me know. they never called. brian came today and vaccumed my vents- and not all of them. i called and spoke to someone who said they were the manager named jennifer- she kept laughing at me and refused to let me talk to anyone else-she said she is the owner and would not give a refund.
The original furnace was a coal fired “octopus” design which had no blower to circulate the air but relied upon warm air rising to distribute the heat. That also means that the system breathed air in from the basement and most of this type did not have a cold air return system. At some point (probably in the 1940’s) the system was upgraded to a forced air gas furnace. The upgrade included replacing the 12″ diameter air ducts exposed in the basement with 6″ ducts and a cold air return system of ducts from the two (only two) air returns on the first floor.
Air duct cleaning is done by heating, ventilation and air conditioning (HVAC) professionals. The pros use industrial-strength, truck-mounted vacuums and powerful brushes and hoses to clean inside the metal ducts that make up your forced air heating and cooling system. The Environmental Protection Agency recommends duct cleaning if there is “substantial visible mold growth inside hard surface ducts, ducts that are infested with vermin such as rodents or insects, or ducts that are clogged with excessive amounts of dust and debris and/or particles are actually released into the home from your supply registers.”
I paid $49 for a groupon. When the guy came today, he did an inspection first and said the ductwork first needed to be treated for mold; $348 for a spray that would last 8 months or $680 for an UV light purifier that would last 2 years. Also, the furnace needed to be cleaned for another $260. When I told him to just clean the ductwork, he said I would owe an additional $305 because the groupon was only good for 1 return and I had 2. I sent him packing with no services performed. Thankfully I am only out of $49! I will complain to groupon.
All of you have dentists, you have doctors, you have preachers, you have mechanics. You don’t have to know everything about everything but you have to have people in your life that you can trust. Don’t just open up the phone book and pick a mechanical (HVAC) contractor. Call your friends and family and ask for referrals. There are no black and white (scam or not a scam) answers here.
If not properly installed, maintained and operated, these components may become contaminated with particles of dust, pollen or other debris. If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into the home's living space. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them. If you decide to have your heating and cooling system cleaned, it is important to make sure the service provider agrees to clean all components of the system and is qualified to do so. Failure to clean a component of a contaminated system can result in re-contamination of the entire system, thus negating any potential benefits. Methods of duct cleaning vary, although standards have been established by industry associations concerned with air duct cleaning. Typically, a service provider will use specialized tools to dislodge dirt and other debris in ducts, then vacuum them out with a high-powered vacuum cleaner.