Make sure that the company has the proper equipment and enough HEPA filtered vacuum power (2,000 CFMs or more), to properly clean your air ducts. Be weary of companies that use small vacuum units that have a small rotating brush on the end of a small vacuum hose with a typical airflow of 150 to 300 cfm or less. Proper air duct cleaning vacuums are negative air machines with 2,000 CFMs have 8 inch to 14 inch or larger, vacuum hoses to capture large quantities of dust and debris.
We bid out this job to several companies. Curtis was fantastic on the Sales and support side - he was incredibly knowledgable and was able to answer any and all pre-sales questions we had concerning work to be performed, options, estimates, etc. Completely custom-tailored to our budget, with sensible options. Honest, responsive and professional. They arranged for a two-man installation crew to perform the work, and they did a superb job! Their install was tight, clean and buttoned-up in all regards with the Carrier equipment they installed. They walked us through details of the smart thermostat controls we opted for and Curtis provided an option for our Apple Homekit�� compatible thermostat request. Air McCall followed up with an optional vent cleaning service after the install with a separate crew who also did an amazing job! Our 15- year old unit is now running with a brand new 15-SEER system with Dehumidifier that is working GREAT! We were so impressed we had them come back out and do the same for our second unit, which we had planned for the following year. All done now with TWO completely new systems working together flawlessly! Could not be happier with the work performed and the professionalism of the company - AirMcCall should be on your list for A/C - great sales, fair pricing and professional service and installation!
Sergio and helper arrived promptly, explained everything they were going to do, very knowledgeable about my issues with mold/mildew and after examining AC air handler inside, explained what should be done to prevent mold/mildew from forming again. Had them also treat/fog the vents. They did a very good thorough job and vacuumed up all debris that came out of vents.
Of the cleaning services in which we are proud to be specialists, air duct cleaning is by far the one that requires the most trust between the consumer and the air duct cleaning service provider. There are many unscrupulous air duct cleaning companies purporting to be something they are not, many advertisements using unrealistic scare tactics, and of course bait and switch tactics are prevalent in the industry. You need to feel confident in the professionalism of the firm you hire to clean your air ducts because you are asking someone to clean the inside of your duct work, where it can be difficult to see the results of the job.