Make use of a business that will offer a reasonable quote, based upon the service that they will offer. Be tired of business that market one cost for an entire home. Consider it, would a painter paint any size home for one low price? Neither can a duct cleaner PROPERLY clean the entire home, no matter the number of systems or air vents remain in the house for one low price.
Business Description: Window Gang is a local, family-owned and operated franchise that is a “one-stop shop” for your home or business maintenance needs. Window Gang has been servicing the Jacksonville metro area for over 8 years and brings a new level of professionalism to our residential and commercial clients. Window Gang is comprehensively insured and bonded; we carry Workman’s Compensation on all employees. All of the cleaning chemicals Window Gang uses are environmentally safe, biodegradable and approved by OSHA. All our employees are uniformed and all of our trucks are clearly marked with our logo. Window Gang employees also receive extensive training in job safety.
Clean air ducts are an important component to having a clean home, and therefore it can be a great idea to clean your vent system. For maintenance purposes, we recommend that your air duct and vent system be cleaned every 3-5 years, depending on a variety of factors including your personal preference, number of pets in the household, cleanliness of the household, and other activities that affect indoor air quality, such as smoking inside. Air duct cleaning is also a good idea at the completion of a remodeling project, when moving into a new home, or if you experience increased allergies.
We bid out this job to several companies. Curtis was fantastic on the Sales and support side - he was incredibly knowledgable and was able to answer any and all pre-sales questions we had concerning work to be performed, options, estimates, etc. Completely custom-tailored to our budget, with sensible options. Honest, responsive and professional. They arranged for a two-man installation crew to perform the work, and they did a superb job! Their install was tight, clean and buttoned-up in all regards with the Carrier equipment they installed. They walked us through details of the smart thermostat controls we opted for and Curtis provided an option for our Apple Homekit�� compatible thermostat request. Air McCall followed up with an optional vent cleaning service after the install with a separate crew who also did an amazing job! Our 15- year old unit is now running with a brand new 15-SEER system with Dehumidifier that is working GREAT! We were so impressed we had them come back out and do the same for our second unit, which we had planned for the following year. All done now with TWO completely new systems working together flawlessly! Could not be happier with the work performed and the professionalism of the company - AirMcCall should be on your list for A/C - great sales, fair pricing and professional service and installation!
Sergio and helper arrived promptly, explained everything they were going to do, very knowledgeable about my issues with mold/mildew and after examining AC air handler inside, explained what should be done to prevent mold/mildew from forming again. Had them also treat/fog the vents. They did a very good thorough job and vacuumed up all debris that came out of vents.
Terrible! He came out and I thought he was very professional and talked a good game plan. He ordered a new CLOPAY door almond with windows for us on June 22, 2018. He sent two men out to install it a week later. They were here 5 hours and when it was done it had no windows. We had to let them install the top without windows in order to open and close garage. They said they would be here in morning and didn't come until late afternoon. Never put the garage door opener on so we were opening and closing manually for a couple of days. Then owner Robert Gaffney who we had been working with all along came out at 9:30 p.m and hooked up opener for us. He told us he had ordered the door top with windows from distributor but then every week had another excuse as to why it didn't come. After 1 and 1/2 months we called distributor direct. He said he never had ordered the door. We told Robert not to come back. The distributor who knew we had already paid Robert $1100.00 said he would pay for the door and installer for us. He then contacted Associated Doors Inc. who came right out and ordered everything including trim which Robert had removed from around the door. Had to wait another 2 weeks for it to come in but then Denny with Associated Doors Inc. came back and did a beautiful and professional job.
My heat pump unit was not working, though the handler and thermostat were fine. I did a little testing myself and determined that the low pressure switch was triggered, then called Waychoff's without having told them anything about what I did (sort of a test to see if they'd try to sell me something I didn't need). Eric showed up 30 minutes early to the appointment (a pleasant surprise), and immediately got to work. Within 10 minutes he told me I had no coolant which triggered the low pressure sensor which meant there was a leak. He inspected the handler inside and then told me he needed to do a nitrogen pressure test to find the leak. 10 minutes after that he showed me the hissing leak in the heat pump, proving that there was in fact a leak. He brazed/welded it shut, re-tested to confirm, then filled the unit with coolant. 60 minutes later I'm back in business and my heat pump is working great. I liked that Eric was 100% honest about the issue and how to fix, and didn't try to sell me anything I didn't need. He also worked with me on the coolant charges, since they tend to mark it up quite a bit. Overall a good experience - I'd use them again for sure. They're a little bit pricey, but for the quality, honesty, and knowledge it's worth paying.
On the other hand there are many more air duct cleaning companies that will properly clean the air system and air ducts and use commercial negative air duct cleaning vacuums with at least 2,000 CFMs of vacuum power and utilize proper agitating tools to move the contaminates within the duct work to be captured with HEPA filters and contained by the air duct cleaning vacuum equipment.
We use Rotobrush aiR+ professional air duct cleaning equipment (rotary brush and vacuum) and believe very strongly that this is the best equipment to clean the air ducts in your home. Our equipment features a camera system so that if you would like, you can see what we are doing as we are doing it. The Rotobrush aiR+ is designed specifically to handle the soft, flexible ducts in homes in the South. We are able to clean air ducts by inserting the rotating brush into the duct. With the brush rotating at 450 rpm, it loosens any debris that may be stuck inside. While the brush is scrubbing the walls, the vacuum sucks up the debris, leaving your air ducts clean.