I was lucky enough to have my AC lines clog up on a Sunday night. I called Waychoff's after hours emergency service and Erin got back to me within 5 minutes of my initial call. She was very friendly and explained different service options for my situation. Eric was my technician and was at my house within the hour. He was very knowledgeable, explained everything he was doing in detail, gave me tips and advice to help prolong the life of my unit and even let my dog crawl all over him and "help". He had me back up and running less than an hour after he arrived. If you want a company who knows what they are doing and has fast, affordable and friendly service, I would highly recommend Waychoff's!
2 major problems:They had to return 3 times to fix the installation of a new A/C and then I still had to fix another problem after they left. I also had to explain to the technician the difference between a parallel and series electrical installation when he was installing the automatic cut off switches.They also insist on you buying an annual maintenance package, that can cost up to $ 300 per year, even after they sell you a 10 year parts and labor warranty and if you don't buy it, then they put you at the back of the service list when you call for a repair.Avoid this company. There are so many to choose from that this should not even be on your list.
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This service call was excellent. I would highly recommend All Appliance Repair to anyone needing work. My dryer wasn't working and they fixed the belt and rod, and when it squealed after they left, they returned to add another part at no extra charge. They guarantee their work! In addition, they noticed the vents needed cleaning and did that while here. As well as being professional and efficient, they also cleaned up after their work. Five Star work!
Under normal conditions, standard-use residential ducts (HVAC systems) should be cleaned every three to five years. Usage, system age and condition, local air quality, and number of residents and pets can affect cleaning frequency needs. Harsher conditions might require cleaning as often as every two years. Obviously, if your system is not functioning properly or the output air quality is bad, consult a professional sooner rather than later to get a proper diagnosis.
There is some disagreement within the industry about the best method for cleaning air ducts. The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach. We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians. However, our focus has always been on high quality residential service. The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines. Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings. The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.