A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
"I was very pleased with the professional service I received. Despite the engineering challenges and heat, your team did a great job with installation and maintained a professional attitude through the 12-hour ordeal. I will not hesitate to recommend Waychoff's to our friends and neighbors. So far, we are very satisfied with the system and the results."
We highly recommend using a Florida Certified Mechanical Contractor to inspect and clean your air system. As a certified Mechanical Contractor the technicians, are properly trained to decontaminate your air system and not only can they properly clean your air system due to their extensive knowledge and experience with air systems and indoor air quality, but they can also alert you of any additional areas that might need attention to improve upon your indoor air quality such as; filtration considerations, damage, structural air flow problems, or inefficiencies of your present system. In more humid and hot climates, you will want to have your air systems inspected and service, at least every season, to assure that your air system and air ducts is clean of debris providing good indoor air quality.
A. Top 10 ways you know its time to clean your air ducts: 10. Black soot shoots in your face when the blower starts. 9. Mom comes to dinner and dies breathing the air in your house. 8. The canary no longer tweets, it says "u-k-k-k-k" "u-k-k-k-k" 7. The formerly white shower curtain is charcoal grey. 6. Teenagers can masturbate without lotion, using soot instead. 5. Your furnace overheats and a sign lights up saying "I'm dying for lack of air." 4. All the food you cook is blackened. 3. White people become soul brothers in your home. 2. The only color you can paint walls with is black. and the number one way you know its time to clean air ducts is... 1. There's no need for grecian formula in your hair grandpa!
Use a company that will provide a fair quote, based on the service that they will provide. Be weary of companies that advertise one price for a whole house. Think about it, would a painter paint any size house for one low price? Neither can an air duct cleaner PROPERLY clean the WHOLE house, no matter how many systems or air vents are in the home for one low price.
We are a division of THE ENVIRONMENTAL AIR FORCE LLC in Jacksonville and are certified Duct Cleaners, Home Inspectors, and Mold Inspectors/Remediators and therefore our dryer vent cleaning service includes cleaning the dryer vent, the hook-up to the dryer, and the dryer filter port. It also includes an indoor air health check, AC duct check, and AC system microbial check.
There is some disagreement within the industry about the best method for cleaning air ducts.  The two schools of thought are the “negative air” approach and the rotary brush and vacuum approach.  We believe that both air duct cleaning methods can achieve great results in most situations when performed properly by competent technicians.  However, our focus has always been on high quality residential service.  The type of residential duct work commonly used in homes in the South poses unique challenges to duct cleaners because it is soft, flexible, and does not go in straight lines.  Firms using the negative air approach are especially challenged by this type of duct work, as that process was originally designed to work well on the rigid metal duct work commonly found in the North and in large commercial buildings.  The tools used to agitate the duct work in negative air cleaning are very difficult to get all the way into your duct work and can damage the lining of the ducts we find in most residences in the greater Jacksonville area.
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