A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
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Knowing that your home is clean is a great feeling. Knowing that your home air is clean is an even better feeling. Having your air ducts cleaned regularly is key to making your home safer and more comfortable for you and your family. Since we breathe in around 10,000 liters of air a day, the quality of the air in our homes greatly affects our quality of life. So we mean business when we say that air-duct cleaning is a must. Air duct cleaning involves the general maintenance and washing of various heating and cooling system components, such as the supply and return air ducts of your system. It’s just a matter of time before HVAC components get contaminated with pollen, dust particles, mold (if moisture is present), and other debris. These can bring on allergy symptoms and affect your health in other negative ways, so make air-duct cleaning a priority for the healthiest home possible.
We are a division of THE ENVIRONMENTAL AIR FORCE LLC in Jacksonville and are certified Duct Cleaners, Home Inspectors, and Mold Inspectors/Remediators and therefore our dryer vent cleaning service includes cleaning the dryer vent, the hook-up to the dryer, and the dryer filter port. It also includes an indoor air health check, AC duct check, and AC system microbial check.
Clean air ducts are an important component to having a clean home, and therefore it can be a great idea to clean your vent system. For maintenance purposes, we recommend that your air duct and vent system be cleaned every 3-5 years, depending on a variety of factors including your personal preference, number of pets in the household, cleanliness of the household, and other activities that affect indoor air quality, such as smoking inside. Air duct cleaning is also a good idea at the completion of a remodeling project, when moving into a new home, or if you experience increased allergies.