We 100% guarantee our air duct cleaning service for 1 week (excluding normal accumulation of dirt and debris). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.
Nowadays most homes have a central air system with connecting air ducting to move conditioned indoor air throughout the home. Over time, the air system and the connecting air ducting will accumulate dust and other contaminates, which can cause circulation of dirty and polluted indoor air through your home. Out-of-sight and out-of-mind health items that we don’t think much about are dirty air system and air ducts which could be the unhealthiest item in our home.
I have used Waychoff a couple of times, they have always been prompt and very pleasant to deal with. However, my latest experience is the reason for this review. My a/c went out on Monday and, as usual, I called Waychoff. Wendall came to look at it and fix it. He told me the fan motor needed to be replaced, but I decided to wait. He was truly a joy to have in my house to fix my a/c. Well, on Tuesday, it went out again. As Wendall was off on Tuesday, I decided to wait until today for the unit to be repaired. Once again, he was a joy to have around - he is extremely personable, quick and efficient. Even the dogs loved him! Wendall is an asset to Waychoff!
Another valuable service that can be offered to you after the HVAC system has been cleaned is anti-microbial fogging. The name of this service is impressive, but the service itself is quite simple. A small chemical fogger is used to introduce chemicals into the ductwork system, chemicals that sanitize germs, bacteria and fungus. EPA-registered chemicals specifically for use in ductwork systems are available that do not require the evacuation of family members and pets from the occupied space while the chemical is being used. We simply add the liquid chemical to the fogger, and fog the supply ducts before replacing the registers. Then turn the central fan on, and fog through the return duct, with the HVAC system's fan helping to distribute the chemical throughout the system. The best news is that fogging can be repeated every 6 months, while system cleaning is at best required every couple of years. Antimicrobial fogging is a simple service that provides real benefits to our customers.
On the other hand there are a lot more duct cleaning business that will appropriately clean the air system and duct and make use of industrial damaging duct cleaning vacuums with a minimum of 2,000 CFMs of vacuum power and use correct agitating tools to move the contaminants within the duct to be recorded with HEPA filters and consisted of by the duct cleaning vacuum devices.
Fantastic service! Eric came out to conduct scheduled maintenance on my AC unit this afternoon. He was extremely thorough, honest, and candid. I appreciated his patience in explaining things in detail and giving me tips on things I could do myself to extend the life of my unit. Waychoff's pricing is fair, but their service is extra-ordinary- honest and trustful.5 Stars! Highly recommend.
A. First of all, be sure to be there when they do the job! We had our ducts cleaned and got robbed by one of the workers who thought we wouldn't miss a few "minor" personal items. But, even though they didn't believe us at first, we reported it to the police and the company and he got caught! Secondly, ask if they not only remove the vent covers but clean those too. Ask how they clean them and if they use their own cleaning supplies and take the vent covers outside to clean--not in your bathroom or kitchen sinks, using your personal towels. Ask if they clean up the lint that falls into the room with a vacuum cleaner. They should have a crew of at least two people to put the hose in and clean out the vents and one to clean the vent covers and the area around the vents where the lint falls. They should clean the air intake vents and cover also. Some try to sell you on cleaning out your actual AC/HVAC unit coils. I don't see the need for that, but if they insists it is needed, get them to show you the dirt in there that they will be cleaning out. If they can't show you, chances are they will not be able to get in there to clean it. They should change the air filter, but be sure they don't try to sell you some heavy-duty, life-time guarantee filter that supposedly never needs to be replaced. Those don't let enough air flow through. The medium grade ones changed every few months or so work the best. You can buy those at a home improvement store and change them out yourself during the year. Make sure that they don't damage your walls with their big machine, trying to get it down the hall and around corners. They damaged our walls, too and we had to have them plaster and paint it again. Just because the company has a nationally recognizeable name doesn't mean they will do the best job. Often these are owners who hire flunkies to do the work who are thieves and don't care. It would be better to get a local guy that has been doing it a long time and can furnish you with references of satisfied customers.
"We were very satisfied with all phases of the purchase and installation of our two new systems. The price was competitive and we appreciated the fact that Waychoff's did not attempt to markup Bryant's extended warranty as our previous company had done. We were also impressed that Waychoff's quote included modifications of the previous installation that might have added to the problems we had with our previous system. The installation was done on schedule as promised and the technicians were all excellent at their work and respectful of our property."
We 100% guarantee our dryer vent cleaning service for 1 week (excluding normal accumulation of lint and debris). This guarantee period is meant to give you adequate time to be sure the job has been done properly and to your satisfaction. If during this period you are not satisfied with the work that was done for any reason, please contact us so we can make it right.
Once we have cleaned your entire air duct system, our job is not finished. All of your vent covers are washed, and before they are replaced we sanitize your system with EnviroCON antimicrobial fogger. This EPA registered disinfectant is commonly used in hospitals and nursing homes, and works to eliminate mildew and mold in your air ducts. And, lastly, everything in your home is left exactly as we found it, with no mess left behind!