Washington Consumers’ Checkbook magazine and Checkbook.org is a nonprofit organization with a mission to help consumers get the best service and lowest prices. We are supported by consumers and take no money from the service providers we evaluate. You can access Checkbook’s ratings of local HVAC companies free of charge until Feb. 28 at Checkbook.org/washingtonpost/ducts.
After they left, I was feeling uneasy about the quality of work that was performed. I used a camera to get some video of the vents that they cleaned. They looked pretty good, but then I started to remember how they were cleaning them.  They only used their large, commercial vacuum on one vent.  They also did NOT clean 2 air returns under Negative Pressure like the Groupon said they would.  I did a little research and found that they should have cut open an access point in duct work in the basement and sealed up the vents with plastic to create that negative pressure.
I paid $49 for a groupon. When the guy came today, he did an inspection first and said the ductwork first needed to be treated for mold; $348 for a spray that would last 8 months or $680 for an UV light purifier that would last 2 years. Also, the furnace needed to be cleaned for another $260. When I told him to just clean the ductwork, he said I would owe an additional $305 because the groupon was only good for 1 return and I had 2. I sent him packing with no services performed. Thankfully I am only out of $49! I will complain to groupon.
i got angies list deal for 109 air duct clenaing, dryer vent cleaning, and furnace inspection, {healthy duct cleaning} i call the company, they arrive on time. did excellent service what ever i purches i got. they give me furnace inspection and the told me that my furnace is very dirty and they offer me to clean that for 250 extra. i paid and i am very happy from this service. i try before 2 diffrent company that i got deal from them as well the just give me estimate and don’t even do the job. so guys don’t spend time if you need deep cleaning just cal this guy the offer free estimate as well.

You should also have air ducts cleaned after recent water contamination or water damage to prevent mold; after renovations or remodeling to ensure debris and dust didn’t settle in the vents and ducts; if you are having problems with allergies or asthma; or when you are moving into a newly purchased home, especially if the previous owners smoked or had pets. The National Air Duct Cleaners Association (NADCA) recommends getting your air ducts cleaned every three to five years, or every two to three years in regions where homeowners use their air conditioning and heater for many months of the year, while the EPA suggests homeowners have duct cleaning done as needed.
i called in and spoke to paula who said 6 weeks to get an appointment. i asked what cleaners they use to sanatize and deoderize. she said she was the only one there and didnt know. i explained i have severe allergies and she said someone would call me and let me know. they never called. brian came today and vaccumed my vents- and not all of them. i called and spoke to someone who said they were the manager named jennifer- she kept laughing at me and refused to let me talk to anyone else-she said she is the owner and would not give a refund.
Be cautious with companies that offer “whole house air duct cleaning,” urges the NADCA. The company may be using unscrupulous tactics to upsell you once they get started. Before any work begins, always clarify in writing what the job entails and what the cost will be. To protect yourself against fraud, read customer reviews and verify that your HVAC cleaning service has applicable licenses and certifications.
The bottom line is: no one knows. There are examples of ducts that have become badly contaminated with a variety of materials that may pose risks to your health. The duct system can serve as a means to distribute these contaminants throughout a home. In these cases, duct cleaning may make sense. However, a light amount of household dust in your air ducts is normal. Duct cleaning is not considered to be a necessary part of yearly maintenance of your heating and cooling system, which consists of regular cleaning of drain pans and heating and cooling coils, regular filter changes and yearly inspections of heating equipment. Research continues in an effort to evaluate the potential benefits of air duct cleaning.
Here in Frisco, TX…just had a tech come out to clean vents. I used a 30 bucks groupon for “complete vent cleaning”. He told me I have 3 AC units and groupon covers only 1. I told him to do the unit upstairs where the kids sleep. He decided on his own to do the downstairs unit. I yelled at him why he is not doing the unit I told him to do! He said they are all connected. I will clean two for you for the price of one… Oh really?
How often you should clean your air ducts depends on your situation. If you or someone in the home has asthma or is acutely allergic to certain airborne materials or pollen, regular duct cleaning may be helpful. The Environmental Protection Agency doesn’t have an official position on the necessity of air duct cleaning unless the ducts have been contaminated by rodents, insects or mold, or you are aware of particles blowing out through the vents. The EPA recommends you have your air ducts cleaned on an as-needed basis. The National Air Duct Cleaners Association (NADCA) suggests having air ducts cleaned every three to five years.
I have lived in Calgary for quite some time now. When I first moved here I couldn’t stand the humidity levels. Its like a desert come winter. When I first moved into my new home, the house inspector insisted I have my furnace and ducts cleaned. I was very sceptical about duct cleaning to begin with. The company I hired came on time and were very respectable from the start. Before mentioning anything they asked me what my concerns were and what issues I was having. They were more concerned about addressing my issues then bringing anything non related up. I ended up going with this company and getting a humidifier installed a couple days later after the cleaning. Its been almost 4 years now that I have been here. The humidifier is working great and the difference is incredible. They took me around explained step by step what they were doing and the reasons they were doing it. With all those other companies out there, I am glad I found them at this site.
According to National Fire Protection Association in 2010, an estimated 16,800 reported U.S. non-confined or confined home structure fires involving clothes dryers or washing machines resulted in 51 civilian deaths, 380 civilian injuries and $236 million in direct property damage.  (http://www.nfpa.org/safety-information/for-consumers/causes/dryers-and-washing-machines)
I paid $49 for a groupon. When the guy came today, he did an inspection first and said the ductwork first needed to be treated for mold; $348 for a spray that would last 8 months or $680 for an UV light purifier that would last 2 years. Also, the furnace needed to be cleaned for another $260. When I told him to just clean the ductwork, he said I would owe an additional $305 because the groupon was only good for 1 return and I had 2. I sent him packing with no services performed. Thankfully I am only out of $49! I will complain to groupon.
While your HVAC filter is designed to trap particulate matter and prevent it from entering your air ducts, particles often still get through. The number of particles your HVAC filter traps is directly connected to the quality of air in your home: the lower the quality of air, the more particles will be present, and the more particles are likely to get through the filter. If these particles are allowed to build up, your HVAC system can become less efficient, operating longer to heat or cool your home. An inefficient HVAC system can result in inconsistent heating or cooling, higher utility costs, and expensive HVAC unit repairs, such as an A-coil or blower motor replacement if the problem is left unchecked. Air duct cleaning from Sears, which focuses on the dirt in your air ducts, can boost the efficiency of a dirty HVAC system, cleaning out the particulate matter that can hinder HVAC effectiveness and affect your health.
Quality and price should come hand in hand, a too-good-to-be-true price for an efficient air duct cleaning will not give you the quality that you wanted. To make sure you are getting your money’s worth, check reviews of air duct cleaning companies, certifications from industry since this work requires continuous learning due to new techniques and research breakthrough from time to time. Make sure to shop around and get written estimates first.
Chemical biocides are regulated by EPA under Federal pesticide law. A product must be registered by EPA for a specific use before it can be legally used for that purpose. The specific use(s) must appear on the pesticide (e.g., biocide) label, along with other important information. It is a violation of federal law to use a pesticide product in any manner inconsistent with the label directions.

I turned on the AC when he was finished and immediately saw black fuzz balls the size of marbles come out of several of the registers. He said that was expected since everything was shaken up. So much for describing the service as cleaning. I paid him and sent him on his way. I cannot imagine that this type of service is worthwhile in anything but a new house. Apparently in old houses such as mine I can expect that using a whole house humidifier in the winter followed by a great AC can loosen the soot. Maybe this is to be expected for the first few weeks of summer each year. I now have lined the inside of the registers with cheesecloth to catch the fuzz. I’ll see if it stops after a couple of weeks.

fact is most homes have bad filter racks. when you insert the filter it doesn’t seal well to the sides so some of the air and dust bypass it and end up in the supply ductwork and into the house. Most of the dust in the supply ductwork settles down and doesn’t get blown in the house but some of it does when the blower starts up or when you put a new filter. If you have allergies or other health problems put in an electronic air cleaner, get your ducts cleaned and run the fan as much as you can afford. you can also get an ECM motor installed which is going to be worth it if you want to run the fan 24/7. If you have uninsulated metal ducts take down the ones you can and wash them. Then put them back and seal the joints. Cleaning the ductwork also improves airflow which is important to AC and Heat pump systems for efficiency. An electronic air cleaner will also improve airflow and static pressure because they usually have a much larger filter surface area. An electronic air cleaner also keeps the ac coil clean like new which means better efficiency and no cleaning needed. AC furnaces sometimes grow mold around the coil because of the condensation. Electronic air cleaners should be able to filter mold spores but the best remedy is installing a UV light next to the coil which will kill the mold.
The Canada Mortgage and Housing Corporation (CMHC), a government agency, conducted a study in the 1990s to investigate two claims: Duct cleaning makes indoor air healthier; and it reduces energy costs by improving airflow. After testing 33 homes in Montreal before and after duct cleaning, the study found that there was no significant improvement in air quality and that duct cleaning alone did not improve airflow or energy efficiency. In some cases, measured particle levels actually increased immediately after a cleaning. In other cases, particle levels decreased immediately after cleaning but returned to previous levels within weeks.

Pay particular attention to cooling coils, which are designed to remove water from the air and can be a major source of moisture contamination of the system that can lead to mold growth. Make sure the condensate pan drains properly. The presence of substantial standing water and/or debris indicates a problem requiring immediate attention. Check any insulation near cooling coils for wet spots.
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